There aren't many ho-ho-hos at Dunder Mifflin when Phyllis and Michael square off for the honor of playing Santa at the office holiday party. Meanwhile, Jim and Dwight try to spread holiday cheer---despite the not-so-jolly uncertainty of the company.
Michael is forced to face the music after he realizes he can’t keep a promise he made to a group of kids 10 years ago. Meanwhile, Jim starts an employee of the month program to increase employee morale.